Frequently asked questions

FAQ

What is ayurvedic medicine?

Ayurveda or "science of life" is an ancient Indian system of medicine founded on the immutable laws of nature. Ayurveda views each patient as a unique, complex individual. Unlike other medical modalities which focus on the treatment of symptoms of an illness, Ayurvedic medicine concentrates on the source of the patient’s disease, supporting the body’s innate wisdom to restore optimal health.

 

What is ruved's 60 Day Satisfaction Guarantee?

We stand behind our products and quality controls. If for any reason you are not satisfied with an ruved product you purchased from ruved.com, or one of our authorized sellers, you may request a refund or replacement product. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the ruved 60-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers. The Guarantee is also limited to the original, end-user purchaser. Learn more about how to request a refund or ruved replacement product here.

Manufacturing

Are ruved products tested for heavy metal?

Yes. In-house manufacturing, lab testing, and heavy metal testing of all herbs grown and cultivated in Himachal Pradesh region confirms that this area, which is the natural habitat of most Ayurvedic herbs, yields the highest quality herbs. As the extracts are concentrated, they go through another inspection for heavy metals and microbiological testing. Independent third party testing is completed on all materials and again on the finished products.

It is important to note, many plant-based foods, even when grown organically, can contain lead and mercury due to absorbing low amounts that are naturally occurring in soil. Heavy metals can be found in the air we breathe, the water we drink, and even some of the foods we eat. This is not limited to any particular area of the world. ruved ensures that our products meet or exceed FDA, EPA, and American Herbal Product Association guidelines. Learn more about our ruved story and best practices here.

Are ruved products organic?

Our Ayurvedic herbs carry certifications in organic, as well as ISO practices and U.S. Food and Drug Administration Good Manufacturing Practices (GMP). Formulated by Ayurvedic and naturopathic physicians and made from standardized herbal extracts to ensure quality and potency, we maintain the highest quality control standards in the Ayurvedic herbal industry.

Where are ruved products manufactured?

ruved’s herbal products are manufactured in the United States using ingredients grown on our farms and processed at our state-of-the-art plant in Nagrota Bagwan, Himachal Pradesh, India. All production is overseen by our team of scientists and doctors. Manufacturing takes place in temperature, humidity, and dust controlled rooms to prevent cross contamination and product deterioration. Additionally, each piece of equipment is individually sterilized before each production run. All of these measures are in place to ensure that ruved provides products that are fresh, natural, sanitary, and free of adulterants of any kind.

What makes ruved products stand apart?

ruved stands apart by extracting and standardizing Ayurvedic herbs, which is extremely uncommon for Indian herbs. ruved’s herbal extraction methods use state-of-the-art technologies to obtain maximum levels of active principles, as well as full spectrum extracts.

In addition, all of our herbs are grown and harvested on our own farms in the pristine and pure environment of the Himachal Pradesh region of India, which is the natural habitat of most Ayurvedic herbs. From seed to market, close attention is paid to the health and development of each plant in every aspect, including the overall condition of the plant, the size of the root, and the timing of harvest to ensure optimal potency and quality. This produces herbs that are ideally suited for use as supplements to enhance good health in accordance with the 5,000-year-old Ayurvedic tradition and ensures the highest quality herbs exclusively for ruved.

What is ruved's green commitment?

ruved is dedicated to making the world a better place. Whether it is through the care given to the growing of our herbs, the treatment of the people working for us in our fields and factories, or by supporting the communities surrounding our growing efforts in India and across the globe, ruved is committed to having a positive impact wherever we do business.

One of the ways that pledge has come to life is through the use of renewable energy. Our state-of-the-art hydroelectric project employs a micro-unit generator that does not disturb the natural flow of the river; thereby protecting fish runs and wildlife while aiding local farmers and villages, enhancing their quality of life, and encouraging them to have less impact on the environment as well. We have also instituted a program to reduce the impact of widespread deforestation that plagues India and encourage long term planning to ensure the sustainability of all resources indigenous to the region. We have introduced a program that educates the villagers about how to wild-craft valuable plants and herbs without negatively effecting the environment, ensuring the sustainability of these treasured indigenous plants remains for generations to come.

ruved continues its commitment to its growers, community, and customers by providing better-than-market-wage jobs, education about sustainable harvesting, community clinics free of charge for those who are unable to pay, clean water facilities in areas that previously had none, and many other services, including educational opportunities for the tribal communities of the Himachal Pradesh region. We are working every day to discover new ways that we can add to our sustainable practices.

 

Prop 65

What is Proposition 65?

In 1986, California voters approved an initiative to address concerns about unintended exposure to toxic chemicals. Proposition 65 (also known as the Safe Drinking Water and Toxic Enforcement Act of 1986) requires the State to publish a list of chemicals known to cause cancer, birth defects or other reproductive harm. There are over 800 chemicals on this list including lead and mercury. Proposition 65 requires businesses to notify Californians about significant amounts of chemicals in the products that they purchase. Prop 65 also prevents businesses from knowingly discharging toxic compounds into drinking water or onto land where they can pass into drinking water. The intent is that this information enables California residents to make informed decisions about protecting themselves from exposure to these chemicals.

Californians are no stranger to these warnings, as they are posted in hotels, gas stations, and coffee shops and are found on many products they encounter on a daily basis.

What types of substances exist in dietary supplements that fall under Prop 65?

One example of a nutrient possibly requiring labeling is vitamin A, if it is above a certain level in a supplement. Additionally, many plant-based foods, even when grown organically, can contain lead and mercury due to absorbing low amounts that are naturally occurring in soil.

Should I be concerned?

We should all be concerned about our exposure to toxic chemicals and their impact on our health. Proposition 65 ensures that Californians are aware of all exposures that have the potential to impact their health.

Are dietary supplements labeled with the Prop 65 warning unsafe?

A Prop 65 warning does not mean that a product will cause cancer or reproductive harm when used as directed. For example, for reproductive toxins, the level for warnings is 1000 times lower than the lowest level at which animal studies reported no reproductive health effect. At this dose, the risk of harm may be very low, yet a product still requires the Prop 65 warning.

One example of this is lead. The proposition 65 limit for lead is 0.5 mcg per day. The US Environmental Protection Agency’s (EPA) safe limit for lead in drinking water is 15 mcg/L. This means that about 1/4 cup of the water considered safe by the EPA would bring you beyond the safe daily limit according to Prop 65. Additionally, many foods contain naturally occurring lead from soil, but are not subject to be labeled with the Prop 65 warning. One ounce of dark chocolate contains about 0.6 mcg of lead, which would also exceed the safe limit of lead by Prop 65 standards. We raise this comparison not to scare you, but to put into perspective how the standard set by Proposition 65 is extremely low. Good quality supplement manufacturers take every precaution possible to ensure a safe product. At Ayush Herbs/RUved, we are confident that the brands we carry care very much about delivering products that are not only safe, but beneficial to patient health. If you see the Prop 65 warning on a product, it demonstrates that that company is compliant with the law - which is really a very good sign.

What is the required warning?

The State of California requires dietary supplement companies to label products containing ingredients on their list with the following warnings: WARNING: THIS PRODUCT [MAY] CONTAIN[S] CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM.

How does Proposition 65 affect dietary supplements?

Dietary supplement manufacturers address Proposition 65 in several different ways: Supplement manufacturers may test every lot of their products to demonstrate that they are within the allowable “safe harbor” limit according to Proposition 65. These limits are often about 1,000 times lower than federally established safe amounts. If a company can demonstrate a product meets these stringent safe levels, a product does not need to carry the Proposition 65 warning. As a healthcare provider, am I responsible to inform patients of exposure to harmful chemicals? All businesses with 10 or more employees are responsible to inform consumers of exposure to chemicals on the Proposition 65 list. This includes cleaning products, office supplies, and may include recommended dietary supplements in which they may come into contact. If your practice has 10 or more employees, you should reach out to the State of California to ensure you are compliant with the law.

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